TierSentry offers Commercial Operating Support and Managed Operating Support within the published package scope. This page separates capabilities available today, work governed by experienced operating support, and automation still requiring production validation. Roadmap targets do not change subscription prices, purchased scope, or the six-month introductory protection.
AVAILABLE NOW
Operational today
Capabilities customers can use and rely on in the current portal.
Private brand workspace and controlled access
Governed evidence records and source lineage
Evidence-backed findings and impact classifications
Recommended actions, owners, deadlines, and completion evidence
Professional review, publishing controls, and audit history
Value ledger separating verified outcomes from open exposure
Subscription lifecycle and package entitlement controls
ACTIVE OPERATING SUPPORT
Professionally governed operating support
These services use the current platform while TierSentry validates automation and reserves professional work for material exceptions, approvals, escalations, and release decisions.
Weekly Commercial Operating Support review and ongoing authorized coordination
Twice-weekly Managed Operating Support review and deeper coordination
Managed cross-source investigation
Brand-authorized partner coordination
Reviewed executive reporting and provider-ready briefs
Coverage-aware historical comparisons
TARGETED BY OCTOBER 31, 2026
Automation required for scalable commercial delivery
These capabilities must be production validated before TierSentry represents the related workflow as automated or expands subscriber volume.
Production-validated structured intake and source history
Visible recurring monitoring runs and failure alerts
Automated cross-source reconciliation cases
Evidence-grounded Resolution Agent with approval gates
Automated reminders, aging, escalation, and resolution-evidence checks
Production pricing and billing for November 1 offers
AFTER GENERAL AVAILABILITY
Expansion after the customer-value loop is proven
These capabilities remain outside the November 1 launch commitment unless a validated customer requirement changes the priority.